Exemplar Study: Evaluating Meals on Wheels (Program Evaluation)

This paper describes a process evaluation conducted for a local Meals on Wheels program. In doing so, the researchers sought to address 4 key issues: 1) identifying key program components; 2) extent of component implementation; 3) volunteer satisfaction; 4) how to improve the program.  Based on their findings they suggested means for improvement.

Mye, S. C., & Moracco, K. E. (2015). ‘Compassion, pleasantry, and hope’: A process evaluation of a volunteer-based nonprofit. Evaluation and Program Planning, 50, 18-25. doi:10.1016/j.evalprogplan.2015.01.006